Information required by Regulation (EU) 2023/2854 of the European Parliament and of the Council on harmonised rules on fair access to and use of data (Data Act) concerning the data processing service of DigitalBooker.

Exportable and Non-exportable Data

Section (a) all categories of exportable data and digital assets that can be transferred during the switching process in accordance with Data Act and section (b) all categories of data specific to the functioning of the Service that are exempted from the previous list.

a) Exportable Data:

• Reservations

• Locations

• Services

• Resources

• Employees

• Customers / Users

b) Non-exportable Data:

• Log information

• System settings

• User information

• Configurations

Known restrictions and technical limitations for exports of data

The availability of the information listed above depends on the DigitalBooker package the customer is using and the features included in it.

How Data is exported

The customer has two ways to retrieve data:

• Retrieving data directly through the DigitalBooker service interface, using Excel exports. In this case, the file is in .XLSX format

• Using the provided software interface. The data retrieved through the interface is in JSON format, UTF8 encoded. Interface descriptions and instructions for its use can be found at https://api.digitalbooker.com/

Subcontractors 

Up-to-date information on our subcontractors and their locations is available in the Visma Trust Centre.

Disclosure of Data to Authorities

The police and other authorities may request access to information from us. This can include both personal and non-personal data.

In all such cases, we follow strict internal policies and procedures for assessing the access request, and confer with legal counsels. We only share information that is strictly required by law, and we only share information on the basis of valid court orders or similar legal documents.

To prevent unauthorised access to any information we hold, we also implement technical measures such as encryption and access controls. The Visma Security Program ensures high security standards and confidentiality.

Furthermore, we ensure legal obligations in contracts with our subcontractors that ensure they too enact organisational and security measures similar to ours.

If we receive access requests from non-EEA authorities, we ensure our compliance with the Data Act article 32. Internal policies and routines are in compliance with this regulation.